The best HR & People Analytics articles of March 2018

The blanket news coverage and general opprobrium following the expose of the Cambridge Analytica/Facebook data breach was a good reminder that ethics and data privacy is arguably the most important part of any analytics program – particularly when it comes to HR and employee data.

With perfect (but albeit fortunate) timing, the role of ethics in people analytics was the subject of my presentation at UNLEASH in London little more than three days after the full extent of Cambridge Analytica’s practices were exposed…

People AnalyticsDavid Green5 April 2018HR Analytics, Ethics, Employee Experience, People Analytics, GDPR, ONA, UNLEASHComment

The best HR & People Analytics articles of February 2018

February began in the sun of San Francisco and ended in the snow of the South of England. It’s been a month of contrasts!

As interest in and adoption of people analytics continues to rise and as the discipline continues to broaden and deepen, the range of subjects written on people analytics continues to diversify.

People AnalyticsDavid Green5 March 2018People Analytics, HR, Employee Experience, Diversity, ONAComment

The role of the People Analytics leader - Part 2: Creating organisational culture & shaping the future

The Head of People Analytics is absolutely pivotal in determining whether an organisation is able to successfully implement people analytics and create a sustainable long-term culture of data driven HR.

Arun Chidambaram has helped four Fortune 500 companies build sustainable capability in people analytics, and is widely recognised amongst peers as one of leading proponents and visionaries in the field…

People AnalyticsDavid Green25 February 2018People Analytics, HR Analytics, HR, Employee Experience, ONAComment

Analytics of the people, by the people, for the people: Key takeaways from PAFOW West 2018

Yes, it’s a slightly grandiose title: it might make a few people smile; it’ll probably make many more sigh. Some may even consider it Lincolnesque(!), but the People Analytics & Future of Work (PAFOW) conference that took place on 1-2 February in San Francisco definitely deserves such a lavish title…

People AnalyticsDavid Green14 February 2018PAFOW, People Analytics, Employee Experience, ONA, HR, HR Analytics, HR Conferences, LearningComment

Top 10 HR & People Analytics articles of January 2018

2018 has certainly started with a bang. I had the pleasure of being co-chair of the best People Analytics & Future of Work (PAFOW) conference yet last week in San Francisco (write-up to follow next week).

As my co-chair Al Adamsen so presciently outlined in his opening to the conference, people analytics has evolved into its third iteration, whereby value is increasingly being delivered to employees…

Building Employee-centric HR with Service Design Thinking

As a consumer of various services, like banking, I’m occasionally frustrated by the surprising complexity of doing simple things, stuck in some multi-layered voice system or surfing across internal silos (sometimes in an endless loop) when trying to resolve an urgent problem.

I like to complain about customer service as much as anyone, but I must admit that on average, my experience has improved dramatically in the past few years as some of the better players out there have upped their customer service game…

People First: What are the key HR trends for 2018?

We’re nearly at the end of January and with the year still in its infancy optimism still abounds with regards to the likely growing impact of HR in 2018. Although as I am typing this in San Francisco in the run up to co-chairing People Analytics & Future of Work, my confidence may just be a case of jet lag combined with wishful thinking.

So, with a cup brimming full of sanguinity here are some trends I expect to see more of in the HR space in 2018…

People AnalyticsDavid Green31 January 2018UNLEASH, PAFOW, People Analytics, Employee Experience, Future of Work, HR Analytics, HRComment

The role of the People Analytics leader - Part 1: Building Capability

Part 1: Building the team and growing organisational capability. See also Part 2 on the roles and responsibilities of the people analytics leader, how to create an analytical culture and the future of analytics here

As I’ve written before, there are a number of characteristics shared by organisations that have successfully developed and built sustainable capability in people analytics and data driven decision making in HR…

People AnalyticsDavid Green22 January 2018People Analytics, HR Analytics, HR

Top 40 HR & People Analytics articles of 2017

I believe 2017 was a breakthrough year for people analytics. The last 12 months has seen the discipline move from the periphery towards the centre of the HR function.

This doesn’t mean that people analytics has yet crossed the chasm of widespread adoption. The champagne remains on ice...

People AnalyticsDavid Green15 January 2018People Analytics, Future of Work

75+ Conferences on People Analytics & Data-Driven HR to attend in 2018

When I last collated a list of conferences dedicated to or prominently featuring people analytics in 2016, I found 24 conferences around the world – and I remember at the time being surprised to find that many.

Fast forward two years, with 2018 in its infancy and people analytics accelerating...

People AnalyticsDavid Green9 January 2018People Analytics, HR Conferences