Winning the battle for Employee Experience in a ‘zero-sum’ talent market will depend on HR Leadership teams’ appetite to master the fundamental tenets of CXHR and execute the approach quickly. Employee journey analytics are the missing link between intentions (visualization, training, hackathons, etc…) and effective, sustained CXHR practice across all HR services.

A digital HR strategy provides the opportunity for HR to shape the future of work for their business and have a clear view on how jobs will be lost and gained. A roadmap sets course and speed for the HR function and for people priorities within the company. Companies with a distinct HR Digital Roadmap endow themselves with a foundation to not only cope with these changes but to influence them to gain competitive advantage.

No doubt – HR is not exactly a data savvy function: Between 80% and 100% of CEOs require strategic decision support informed by people data, yet less than 20% of them receive such information from the HR function. That message is well understood by HR: In our recent research, European Heads of HR Analytics report that they would like to significantly increase their analytics maturity.