Episode 30: How Arup uses Reward Data to Drive Behavioural Change (Interview with Katy Gray, Reward Manager at Arup)

The case for diversity and inclusion in the workplace is compelling not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. An increasing number of territories are also introducing legislation that requires companies to publish diversity statistics, but how do you shift from a mindset of compliance to using these types of analysis as a catalyst to drive behavioural change?Our guest on today's episode is Katy Gray, who looks after Reward at Arup and who has been at the forefront of gender pay gap reporting at the company. She is using these insights to help shift what was a data centric to a people centric exercise. Click below to listen to this week’s episode or to read the full transcript.

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Episode 29: What is the Future of Talent Assessments? Interview with Uri Ort, Co-Founder at Deeper Signals

The perennial challenge organisations face of matching the right people with the right roles is becoming even more complex in the age of AI, analytics and automation. In parallel an increasing number of companies are turning to a new generation of assessment tools, harnessing AI, gamification and data science. Not just for hiring but to support areas such as coaching and development as well. My guest on today's episode of the podcast is Uri Ort, who is the co-founder of behavioural insights company Deeper Signals and is an adjunct instructor at NYU. Click below to listen to this week’s episode or to read the full transcript.

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Episode 28: The Role of People Analytics in Gender Pay Analysis (Interview with Dr. Zara Nanu, CEO at Gapsquare)

The case for diversity and inclusion in the workplace is compelling, not just because it is the right thing to do, but because numerous studies suggest it can drive better business performance too. It is disappointing therefore, that progress as confirmed by McKinsey's women in the workplace 2019 study remains slow, not just in gender, but in all areas of diversity and inclusion. Our guest on today's episode is Dr. Zara Nanu, and she brings data science to the art of developing productive, engaged, and diverse teams and improving decision making when it comes to people. Click below to listen to this week’s episode or to read the full transcript.

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Episode 27: How Can Technology Reduce Bias in the Workplace? (Interview with Dr. Julia Shaw, Research Associate at UCL)

Our memory can lead us astray in an astonishing number of ways, including by causing us to remember things we think we've done, but actually haven't. My guest on today's episode of the podcast, is Dr. Julia Shaw. The psychologist, honorary research associate at University College London, author of two fascinating books, The Memory Illusion and Evil and co-founder of artificial intelligence-based reporting tool Spot, Julia is best known for her work in the areas of memory and criminal psychology. It's a fascinating topic, and as you'll learn, one that has significant relevance in the workplace. Click below to listen to this week’s episode or to read the full transcript.

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Episode 26: How can HR be a Catalyst for Change? (Interview with Stela Lupushor, Chief Reframer at Reframe.Work)

My guest for this episode of the podcast is Stela Lupushor. Stela believes that we are at an exciting juncture for HR and that the planets are aligning for HR to change the many misconceptions about the function and how that by harnessing data, mindset and human centred design HR really can be a catalyst for change. Having previously held people analytics roles at companies like IBM, Fidelity Investments, and TIAA. Stela is now on a mission to humanise the workplace, empowering greatness one woman at a time. In our conversation, Stela and I discuss how human centred design can deliver improved business outcomes and a better workforce experience, and how it's helping drive initiatives in areas such as diversity and inclusion. Click below to listen to this week’s episode or to read the full transcript.

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Bonus Episode: How to Scale Employee Experience (Interview with Volker Jacobs, CEO at TI People)

Employee experience is pretty much the biggest topic in HR and it's set to get even bigger in 2020 so to kick off the Digital HR Leaders podcast this year, we thought we'd start with a special episode on how to scale employee experience.

Our guest, Volker Jacobs is the co-founder and CEO of TI people, and he is one of the world's leading authorities on employee experience having worked in this space for three and a half years, during which time TI people have worked with several global companies to develop, implement, and scale EX programs. Click below to listen to this week’s episode or to read the full transcript.

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Episode 25: The Role of HR in Driving Successful Org Design (Interview with Julie Digby, Global Integration and Transformation Leader at Mars)

The role HR plays in a successful business transformation is significant and increasingly important. On this week’s podcast, we are joined by Julie Digby who has led several successful integrations and transformations at Mars, including a two-year project which saw a merger of Mars and Wrigley. What struck me most from our conversation is the key triumvirate Mars forms for successful transformation, comprised of finance, HR, and the president of the Mars business involved. This episode is a must listen for anyone in HR involved in transformation change and business partnering. Click below to listen to this week’s episode or to read the full transcript.

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Episode 24: How McKesson Used ONA to Drive Sales Performance (Interview with RJ Milnor, VP of Talent Management Operations at McKesson)

One of the fastest growing areas of people analytics and one that garners a lot of interest from practitioners is organisational network analysis or ONA, which could provide a fresh lens on how work really gets done in an organisation.The challenge for companies wanting to deploy ONA is to identify the right use case or business problem beyond the common use of ONA to identify key influencers within the company. McKesson is one company that identified a prime use case. That of understanding what drives high-performance in sales, both from an individual and sales leader perspective. I'm joined for this episode of the podcast by RJ Milnor who until recently was the VP of Talent Management Operations at McKesson to walk through how McKesson used ONA to drive sales performance. Click below to listen to this week’s episode or to read the full transcript.

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Episode 23: Data-Driven Workforce Planning and Org Design (Interview with Rupert Morrison, CEO at OrgVue)

Our guest this week is Rupert Morrison. A native New Zealander and rugby fanatic who grew up on a sheep farm, but off the field, Rupert is leading the way in data-driven organisational planning as CEO of OrgVue. It was in Rupert's years as a management consultant, frustrated by the many tedious hours spent building models in PowerPoint and Excel that were unsustainable for his clients that drove him to build his own solution in OrgVue, a SaaS platform for workforce analytics and modelling. Click below to listen to this week’s episode or to read the full transcript.

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Episode 22: The Evolution of People Analytics at Microsoft (Interview with Dawn Klinghoffer, Head of People Analytics)

I'm often asked to provide examples of global organisations that lead the way when it comes to people analytics, whether that's based on business outcomes, benefit to the workforce or sophistication of the work. Microsoft is always one of just a handful of companies that I mention. The leader of Microsoft's People Analytics team is Dawn Klinghoffer and she is my guest on today's episode of the podcast, Dawn has led the People Analytics function at Microsoft for over 15 years.

I've known Dawn for a few years and never fail to be impressed with the totemical work she and her team are doing with people analytics at Microsoft. In our conversation, Dawn and I discuss the evolution of people analytics at Microsoft and the recent change she has made in how the team is organised. Click below to listen to this week’s episode or to read the full transcript.

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Episode 21: Reinventing Jobs: The Future of Work and its Impact on HR (Interview with John Boudreau, Professor and Research Director at USC)

In order to survive and flourish, the HR function needs to evolve by embracing analytics, providing more business value and delivering exceptional workforce experiences. John Boudreau joins me on the podcast to explore some of these themes and the concepts from his recent book, Reinventing Jobs.

John is the Research Director for USC's Center for Effective Organizations and Professor of Management and Organisation at the Marshall School of Business. In our conversation, John and I discuss the reorganisation of work and the far-reaching implications for HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 20: Designing an Exceptional Employee Experience (Interview with Tanuj Kapilashrami, Group Head of HR at Standard Chartered Bank)

How do you define and develop the culture required to deliver on your organisation's purpose? How do you involve employees? And how do you measure the impact to ensure that you're on the right track?

My guest on today's episode of the podcast is Tanuj Kapilashrami and she's tackled all of these challenges in her role as Group Head of HR at Standard Chartered Bank and also ensured that HR has taken the lead role in driving employee experience throughout the bank. Click below to listen to this week’s episode or to read the full transcript.

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Episode 19: What is Agile HR and How are Companies Adopting It? (Interview with Anna Tavis, Associate Professor at NYU)

Agile isn't just for Tech anymore. It's transforming how organisations hire, develop and manage their people. It's also transforming how HR interacts with the Workforce from doing things to employees to designing programs and Technology with and for employees. In many ways agile is the backbone of efforts to design, understand and improve the employee experience.

My guest this week on the podcast is Anna Tavis, a Clinical Associate Professor of Human Capital Management at New York University and the editor at People and Strategy a journal for HR Executives. Click below to listen to this week’s episode or to read the full transcript.

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Episode 18: How to Use Employee Surveys to Create Strategic Value (Interview with Sarah Johnson, VP at Perceptyx)

We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise.

How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson, Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx. Click below to listen to this week’s episode or to read the full transcript.

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Episode 17: Using HR Analytics and Technology to Drive Business Value at Unilever (Interview with Leena Nair, CHRO at Unilever)

Our guest on the podcast this week doesn't require much of an introduction as she is one of the most recognised, respected and leading voices in our field and a real catalyst of change for our profession. Leena Nair the Chief HR Officer at Unilever. Leena speaks passionately about the need to become more human in our increasingly digital age. Leena and her team at Unilever are rightly regarded as an exemplar for next-gen HR, which at the same time is more business focused and more human. Leena is an important voice in our field and a strong advocate of HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 16: McKinsey's Approach to Data-Driven HR (Interview with Keith McNulty, Global Director of People Analytics and Measurement at McKinsey)

Our guest on this week’s podcast is Keith McNulty, Global Director of People Analytics and Measurement at McKinsey. Keith is a prolific and renowned writer which saw him recognised by LinkedIn as a top voice in December 2017. Keith is a deep thinker and one of the most knowledgeable and visionary leaders in the space so I know that listeners will enjoy this episode of the podcast as we explore McKinsey’s approach to data-driven HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 15: Understanding the Shift from HR Tech to Work Tech (Interview with Jason Corsello, CEO at Acadian Company)

The HR technology space continues to attract a lot of attention as well as a growing level of investment. There are literally thousands of vendors in this space. John Sumser said there's 40,000 that he's tracking, which means there is a hell of a lot of choice. But whether you are an HR practitioner, a buyer, an investor or an HR tech company itself, how do you navigate what is a complex and at times confusing market and should it even be called HR Tech anyway?

That's the topic for this weeks episode. Where I talk to one of the most knowledgeable and experienced people working in the space, Jason Corsello, now founder and CEO at the Acadian company and previously Head of Strategy and Corporate Development at Cornerstone as we talk about the shift from HR Tech to work Tech. Click below to listen to this week’s episode or to read the full transcript.

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Episode 14: How to Transform HR to Drive More Business Value (Interview with Jill Larsen, Chief People Officer at Medidata)

The lens on HR continues to intensify. McKinsey talks about the G3 the group of three Executives at the top of the company the CEO, the CFO and the CHRO. But how does a CHRO partner successfully with a CEO and the rest of the executive team?

That's the topic for this week's episode where my guest is Jill Larsen, Chief People Officer at Medidata on how to transform HR to drive more business value. Jill has over 20 years experience in senior HR roles in companies like Cisco, EMC and SunGard. So she is ideally placed to talk about how the role of the CHRO has changed. Click below to listen to this week’s episode or to read the full transcript.

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Episode 13: How AI and Behavioural Science can Reduce Bias in Recruiting (Interview with Frida Polli, CEO at pymetrics)

Unconscious bias is a huge problem in the workplace, especially in areas like recruitment, promotion, and performance management as well as being a major barrier in efforts to improve diversity and inclusion. Whilst training and awareness can help, as humans we have inherent unconscious biases. So how can technology data and science help? And what steps do you need to take to minimise bias through the use of technologies like AI rather than to perpetuate it?

That's the topic for this week's podcast where my guest is Frida Polli co-founder and CEO of pymetrics, where we discuss how AI and behavioural science can reduce bias in recruiting. Click below to listen to this week’s episode or to read the full transcript.

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Episode 12: Building a Successful People Analytics Team (Interview with Ian O'Keefe, Global Head of Workforce Analytics at JPMorgan Chase & Co.)

Building a people analytics function in a global Fortune 50 company is as wonderful an opportunity as it is a significant undertaking. This was the challenge facing my guest today, Ian O'Keefe, when he took the role as Global Head of Workforce Analytics at JPMorgan Chase in June 2016. Ian and I walk through his journey in building the function at the bank as well as reflecting on his 10 years in the space, which has included people analytics roles at Google, Sears, and American Express.

This episode is a must-listen for anyone in a workforce or people analytics role. HR and business professionals interested in how people data can drive business outcomes. Click below to listen to this week’s episode or to read the full transcript.

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